Guidance

Code Compliance Officer contact details and commitment to confidentiality

Updated 7 October 2024

1. Background

Under Part 4 of The Groceries (Supply Chain Practices) Market Investigation Order 2009 (the Order) each designated retailer is required to appoint a suitably qualified employee as their Code Compliance Officer (the CCO). The CCO must be available as a point of contact for suppliers making enquiries in relation to The Groceries Supply Code of Practice (the Code) and the Order. The CCO must be independent of, and must not be managed by, any member of a retailer’s buying team and is to be available to discuss any decision made by his/her designated retailer in relation to the Order or the Code.

2. Code Compliance Officer commitment to confidentiality and protecting relationships with suppliers

Each of the CCOs has confirmed that they will treat any discussion held with a supplier in the strictest of confidence and that it will be for the supplier, and the supplier alone, to determine whether the CCO may disclose any details about the subject matter of their Code related discussion within their designated retailer.

Each of the CCOs has also confirmed that their Retailers want to hear from suppliers and that they want to work collaboratively with suppliers to resolve issues and to strengthen relationships. Each of the Retailers has committed to ensuring that suppliers do not face negative consequences as a result of raising issues with the business directly or with the CCO.

3. CCO contact details

If you are a current supplier and would like to contact the relevant Code Compliance Officer (CCO) regarding any issues covered by the Groceries Supply Code of Practice, please refer to the list below.

3.1 Aldi Stores Ltd

CCO Name	Lizzie Collins
Email	CCO@aldi.co.uk
Phone	01827 710859
Address	Aldi Stores Ltd, Holly Lane, Atherstone, CV9 2SQ

3.2 Amazon.com, Inc.

CCO Name	Tom Gorrard-Smith
Email	codecomplianceofficer@amazon.co.uk
Address	1 Principal Place, London EC2A 2BA, United Kingdom

3.3 Asda Stores Ltd

CCO Name	Graeme Morrison
Email	asdacco@asda.co.uk
Address	Asda Stores Ltd, Asda House, Southbank, Great Wilson Street, Leeds, L511 5AD

3.4 B&M European Value Retail SA

CCO Name	Mike Schmidt
Email	Mike.Schmidt@bmstores.co.uk
Address	The Vault, Dakota Drive, Estuary Commerce Park, Speke, Liverpool, L24 8RJ

3.5 Co-operative Group Ltd

CCO Name	Saleem Chowdhery
Email	CCO@coop.co.uk
Address	Co-operative Group Ltd, 1 Angel Square, Manchester, M60 0AG

3.6 Iceland Foods Ltd

CCO Name	Duncan Vaughan
Email	Duncan.vaughan@iceland.co.uk
Phone	01244 843873
Address	Iceland Foods Ltd, Second Avenue, Deeside Industrial Park, Deeside, CH5 2NW

3.7 Lidl GB Ltd

CCO Name	Sophie Wettlaufer
Email	compliance@lidl.co.uk
Address	Lidl GB Limited, Lidl House, 14 Kingston Road, Surbiton, KT5 9NU

3.8 Marks and Spencer plc

CCO Name	Max Gillibrand
Email	Max.Gillibrand@marks-and-spencer.com
Address	Marks and Spencer plc, Waterside House, 2nd Floor East 2.12, 35 North Wharf Road, London, W2 1NW

3.9 Ocado Retail Ltd

CCO Name	Robert Skelton
Email	GSCOP@ocadoretail.com
Address	Ocado Retail Ltd, Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire AL10 9EX

3.10 J Sainsbury plc

CCO Name	Nick Grant
Email	CCO@sainsburys.co.uk
Address	J Sainsbury plc, 33 Holborn, London, EC1N 2HT

3.11 Tesco plc

CCO Name	David Ward
Email	David.s.ward@tesco.com
Address	Tesco plc, Maldon Building, 5 Falcon Way, Shire Park, Welwyn Garden City, AL7 1TW

3.12 TJ Morris Ltd (trading as Home Bargains)

CCO Name	Ruth Clarke
Email	gscop@tjmorris.co.uk
Address	T.J. Morris Limited, Axis Business Park, Portal Way, Gillmoss, Liverpool, L11 0JA

3.13 Waitrose Ltd

CCO Name	Matthew Wilson
Email	matthew.wilson@waitrose.co.uk
Address	Waitrose Limited, 2nd Floor, Jubilee House, Southern Industrial Area, Bracknell, RG12 8YA

3.14 Wm Morrison Supermarkets Ltd

CCO Name	Jenny Richards
Email	cco@morrisonsplc.co.uk
Address	WM Morrison, Hilmore House, Gain Lane, Bradford, West Yorkshire, BD3 7DL