Guidance on common problems claims management companies (CMCs) face when handling claims for mis-sold packaged bank accounts (PBAs).
This special bulletin is aimed at CMCs that provide claims services for mis-sold PBAs. It offers help and guidance to improve the quality of services you offer customers.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.