CMR Bulletin 27
Updates and guidance on issues facing regulated claims management companies (CMCs).
Documents
Details
Claims management regulation (CMR) business bulletin number 27 contains guidance and information about:
- recent CMR enforcement action
- best practice when presenting a claim to financial service providers
- the content of letters of authority to handle PPI claims
- allowing customers time to consider information provided before signing a contract
- complaint handling training courses for CMCs