CMR bulletin 25

Updates and guidance on issues facing claims management companies (CMCs).

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.



Claims management regulation (CMR) business bulletin number 25 contains guidance and information about:

  • the payment of annual fees
  • the new Legal Ombudsman complaints handling scheme
  • obtaining sufficient information from clients before pursuing a claim
  • dealing with financial services providers when they attempt to contact clients
  • forthcoming updates to our guidance for CMCs
Published 27 March 2015