Correspondence

CMA letter to Shelby Finance Limited on breaches of the Payday Lending Order

Letter to Shelby Finance Limited about its non-compliance with Part 4 of the Payday Lending Market Investigation Order 2015, relating to the provision of summary of borrowing statements.

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The CMA wrote to Shelby Finance Limited regarding breaches of Part 4 of the Order. Shelby Finance breached the Order by failing to send out summary of borrowing statements within the time periods and / or by the method of provision stated in the Order. A total of 15,218 customers were affected at points between August 2018 and July 2019.

See the payday lending market investigation case page for information on the investigation and the order.

Read our news story for more information: CMA secures loan write-off from payday lender

Published 7 July 2020