Guidance

CMR special bulletin: mis-sold PPI claims

Guidance on common problems claims management companies (CMCs) face when handling mis-sold payment protection insurance (PPI) claims.

• From: Ministry of Justice
• Published: 14 December 2013

This publication was withdrawn on 1 April 2019

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

Claims management regulation special bulletin: Mis-sold PPI Claims

PDF, 204 KB, 3 pages

Details

This special bulletin is aimed at CMCs in the PPI sector. It offers help and guidance to improve the quality of services you offer customers.

Published 14 December 2013