Guidance

CMR special bulletin: direct marketing

Guidance for claims management companies (CMCs) to help make sure direct marketing activities meet regulations.

From:
Ministry of Justice
Published
21 May 2014

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

Claims management regulation special bulletin: direct marketing

PDF, 130 KB, 4 pages

Details

This special bulletin highlights common problems and advice for CMCs who carry out direct marketing activities, including:

  • live marketing calls
  • emails, texts or automated calling
  • data suppliers
  • unauthorised introducers
  • time limits on marketing consent
  • handling customers who don’t want to receive marketing
Published 21 May 2014