Guidance

CMR bulletin 22

Updates and guidance on issues facing claims management companies (CMCs).

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

Details

Claims management regulation business bulletin number 22 contains guidance about:

  • how the Financial Ombudsman Service updates CMCs in complaints about payment protection insurance (PPI) claims
  • application and renewals fees for 2014 to 2015
  • a reminder about complaints handling issues
  • how to use trademarks in marketing materials
Published 22 March 2014