Guidance

CMR bulletin 22

Updates and guidance on issues facing claims management companies (CMCs).

Document

Details

Claims management regulation business bulletin number 22 contains guidance about:

  • how the Financial Ombudsman Service updates CMCs in complaints about payment protection insurance (PPI) claims
  • application and renewals fees for 2014 to 2015
  • a reminder about complaints handling issues
  • how to use trademarks in marketing materials
Published 22 March 2014