Guidance

CMR bulletin 23

Updates and guidance on issues facing claims management companies (CMCs).

From:
Ministry of Justice
Published
8 August 2014

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

Claims management regulation Bulletin 23

PDF, 200 KB, 3 pages

Details

Claims management regulation (CMR) business bulletin number 23 contains guidance about:

  • new information CMCs are required to provide clients before entering into a contract
  • charging additional fees to clients for concluded cases
  • packaged bank account claims
  • the use of marketing stands and cold calling in person
  • investigating details of potential claims
  • new conduct rules for CMCs
  • the forthcoming financial penalties scheme

*[CMR] claims management regulation

Published 8 August 2014