Claims management companies: referral fees ban guidance

Information about the ban on referral fees in cases of personal injury and death.



This guidance is designed to help you understand the ban on referral fees and how the regulator will enforce it.

The document contains:

  • details of the ban
  • examples of some business models which are not compliant with the ban

The regulator can impose financial penalties, restrict, suspend or cancel the authorisation of companies that break these rules.