The 2013 Civil Service People Survey took place in October last year and involved just under 100 organisations across the Civil Service.
We measure engagement in the agency by inviting staff to participate in the annual Civil Service People Survey every October. It contains a generic set of questions and in 2013 was used by 98 organisations across the Civil Service.
The people survey is the ‘Employee Engagement Index’. This is a measure of how engaged employees are with the organisation and their work. There is a clear link between highly-engaged staff, high levels of health and well-being with organisational performance, so this is an indicator we take seriously. Following a year of major change, we had a 71% response rate to the 2013 survey and our employee engagement index was calculated at 59%. This is two percentage points down on the previous year and one per cent above the Civil Service average.