Carers’ Employment Digital Discovery and Care Choices reports
These reports and prototypes explore how working people can be supported to make more informed decisions about work and unpaid care.
Documents
Details
These reports and prototypes focus on how working people can be supported to make more informed decisions about work and unpaid care from the point of first learning that a friend or family member has or will develop care needs.
They consist of the following:
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‘Supporting potential carers to make informed decisions about work and care’ – a user-centred exploration of the system of information and support for working people facing decisions about work and care. The report details barriers and information needs for these decisions, deriving a set of design principles for co-designing improved information content and signposting.
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Prototype: ‘Supporting loved ones with health or care needs: your practical guide’ – a prototype guide for people at the earliest stages of a caring journey, co-designed by unpaid carers and carer organisations. The prototype is not a government-endorsed product and is not intended for use with unpaid carers in its current form. Rather, its purpose is to illustrate of the kind of information that findings suggest is needed by early stage carers. In doing so, the prototype supports information providers to think about how their own information could be adapted to better meet the needs of potential carers.
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‘Care Choices Prototyping Report’ – a report on the collaboration between Policy Lab, DWP and the Care Choices project community of practice. A design approach was taken to explore information challenges raised by the project’s findings. A range of prototype information solutions are presented alongside user feedback from carers and stakeholders, as well as resultant implications and insights for further design work.