Independent report

Care and Compassion? Report of the Health Service Ombudsman on ten investigations into NHS care of older people

The Parliamentary and Health Service Ombudsman has published a report on ten investigations into NHS care of older people.

Document

Download letter: Care and Compassion? Report of Health Service Ombudsmsn

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Details

The report raises important issues which emphasises that patients should receive the highest quality of care which the service is expected to deliver.

Published 15 February 2011