FOI release

Capita's contact management Key Performance Indicators, 2012 to 2014

Capita's contact management contract Key Performance Indicator (KPI) performance from December 2012 to March 2014.

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Details

FOI release 32286

Capita’s Key Performance Indicator (KPI) performance from December 2012 to March 2014.

The information was released on 12 August 2014

Published 22 October 2014