Research and analysis

Responses to review of disability awareness training for bus and coach drivers

Responses from the Confederation of Passenger Transport, bus operators and disability groups to a review into disability awareness training for bus and coach drivers.


Summary of responses to Department for Transport’s review of the mandatory disability awareness training exemption applied under EU Regulation 181/2011

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Baroness Kramer has completed a review into EU Regulation 181/2011 and a mandatory disability awareness training exemption that currently applies for bus and coach drivers. This document summaries input the Department for Transport (DfT) received about the exemption from:

  • Confederation of Passenger Transport
  • bus operators
  • disability groups

Background to the disability awareness training review and exemption

EU Regulation 181/2011 (on bus and coach passenger rights) came into force on 1 March 2013. When this happened, DfT made use of a derogation to exempt bus and coach drivers from undertaking mandatory disability awareness training for 5 years. Ministers committed to review that exemption after 1 year to assess whether drivers were receiving adequate training under the current system.

Published 28 January 2015