Correspondence

Banking needs of vulnerable consumers: letters to banks

Secretary of State for Business Vince Cable's letter to banks about branch closures.

Documents

Banking needs of vulnerable consumers: letters to the banks

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email enquiries@bis.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Banking needs of vulnerable consumers: letters to the banks - responses

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email enquiries@bis.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Following announcements by several banks on branch closures, the Business Secretary Vince Cable wrote to the main high street banks to make sure vulnerable consumers and rural communities would have access to financial services.

Responses from the banks, British Banking Association and the Post Office are also provided.

Published 28 November 2014