Claim expenses for a cancelled theory test or driving test

Apply for a refund of out-of-pocket expenses if your theory test or driving test was cancelled with less than 3 clear working days’ notice.

Applies to England, Scotland and Wales



You can apply for a refund of out-of-pocket expenses if the Driver and Vehicle Standards Agency (DVSA) cancelled your theory test or driving test at short notice.

‘Short notice’ means less than 3 clear working days’ notice. Working days do not include Sundays and public holidays.

You cannot claim if your test is cancelled because of:

  • bad weather or poor light
  • problems with your vehicle
  • driver problems, for example, you were ill on the day

Check the guidance on what you can claim, fill in the application form and send it to DVSA with the right evidence.

How to make a claim

  1. Download and save the form to your device.

  2. Open the form on your device and fill it in.

  3. Print the filled in form and sign it.

  4. Scan or take a clear photo of each page of the form.

  5. Email the scan or photos to DVSA. You also need to attach scans or photos of the supporting documents the form asks for (for example, receipts).

DVSA driving test expenses claims

Other ways to apply

You can also send the claim by post. Send your claim form and any supporting documents to:

PO Box 349
NE12 2GN

Published 1 January 2009
Last updated 11 May 2023 + show all updates
  1. Added information about sending a claim by email.

  2. Updated the address that applications need to be sent to for a cancelled theory test.

  3. Updated to make it clear that you cannot claim for out-of-pocket expenses if your test is cancelled as a result of local restrictions introduced to help stop the spread of coronavirus (COVID-19).

  4. Updated the application form and guidance notes with a new address where applications for expenses for cancelled driving tests should be sent.

  5. Updated with the latest version of the form.

  6. Updated with the latest version of the form.

  7. Updated the application form for claiming out-of-pocket expenses.

  8. Published an updated version of the application form.

  9. First published.

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