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This publication is available at https://www.gov.uk/government/publications/application-for-refunding-out-of-pocket-expenses/guidance-on-applying-for-out-of-pocket-expenses-for-a-cancelled-driving-test
1. When you can claim expenses
You can usually claim out-of-pocket expenses if the Driver and Vehicle Standards Agency (DVSA) cancels your theory or driving test at short notice.
‘Short notice’ means less than 3 clear working days’ notice. Sundays and public holidays don’t count as working days.
Claim within 6 months of the date of your cancelled test or DVSA won’t pay it.
Situations when you can’t claim
You can’t claim if your test is cancelled because of:
- bad weather or poor light
- problems with your vehicle
- driver problems, for example, you were ill on the day
2. What you can claim
You can claim for any standard pay or earnings you lost through taking unpaid leave. This is usually half a day on the day of the test, after tax and National Insurance.
You can’t claim for expenses for overtime or commission payments.
If you were taking a theory test
You can also claim for the cost of travelling to and from the test centre.
If you were taking a practical driving test
You can also claim for either:
- the cost of vehicle hire for the test, if you didn’t use your own vehicle
- a set rate per mile if you used your own vehicle to travel to and from the test centre - this will be based on reasonable distance travelled (except in the case of any lorry or bus tests not taken at a DVSA site)
Costs are based on your instructor’s or trainer’s standard hourly lesson rate. You can’t claim for a flat rate they charge for using the vehicle on the day of the test.
What your instructor or trainer needs to do
Ask your instructor or trainer to either:
- fill in section 2 of the claim form
- provide a signed and dated receipt on letter-headed paper or carrying a school stamp, that shows the driving school’s standard hourly lesson rate
The date of the receipt needs to be the same date as your cancelled test.
If you’re self-employed
DVSA will send you a declaration to confirm your lost earnings after you’ve sent your claim.
You need to supply receipts for other expenses you had to pay. These need to show:
- the amount you paid
- the date and time that it covered
What you can’t claim
You can’t claim for:
- the cost of driving lessons before the date of your test
- any training course that you arranged before a particular test appointment
- extra lessons that you decide to take while waiting for your rearranged test
3. How to make a claim
Fill in the claim form correctly and sign it.
Give permission for DVSA to contact your employer, driving instructor or trainer.
Include receipts and documents to support your claim.
You need to include:
- receipts for travel costs you paid for travel to and from the test
- a letter from your employer (on headed paper) confirming you took unpaid leave and showing your lost earnings (not including income tax and National Insurance contributions), normally for half a day only
- receipts for other expenses that you had to pay on the day, showing your name, the amount charged and the period covered
Your claim will be affected if you don’t send the receipts and documents.
Send your claim form and any supporting documents to the right address.
Driver and Vehicle Standards Agency
Customer Service Department
PO Box 1286
Driver and Vehicle Standards Agency
PO Box 280