Policy paper

2G Switch-off Charter

How UK’s mobile network operators commit to ensure that the 2G switch-off takes place safely, with critical services and vulnerable consumers protected.

• From: Department for Science, Innovation and Technology
• Published: 24 March 2026

Documents

2G Switch-off Charter

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The UK’s mobile network operators have agreed with government a set of commitments to ensure that the 2G switch-off takes place safely, with critical services and vulnerable consumers protected.

The 2G Charter has been agreed in addition to Ofcom’s existing expectations of the mobile network operators throughout the 2G switch-off.

Published 24 March 2026