About us

The Vehicle and Operator Services Agency (VOSA) has closed. It's been replaced by the [Driver and Vehicle Standards Agency](https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency) (DVSA). ## DVSA services and information These services are now provided by DVSA: * [MOT and vehicle testing](https://www.gov.uk/topic/mot) * [vehicle approval](https://www.gov.uk/vehicle-approval) * [check for vehicle, part or accessory recalls](https://www.gov.uk/check-vehicle-recall) You can also use other [services and information](https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency/services-information) from DVSA. [Contact DVSA](https://www.gov.uk/contact-dvsa) if you needed to contact VOSA. ### Vehicle operator licences These services are now provided by the [Traffic Commissioners for Great Britain](https://www.gov.uk/government/organisations/traffic-commissioners): - [apply for a vehicle operator licence](https://www.gov.uk/apply-vehicle-operator-licence) - [manage your vehicle operator licence](https://www.gov.uk/manage-vehicle-operator-licence) - [check vehicle operator licence applications](https://www.gov.uk/check-vehicle-operator-licence-applications) - [find lorry or bus operators](https://www.gov.uk/find-vehicle-operators) - [HGV applications and decisions](https://www.gov.uk/government/collections/traffic-commissioner-applications-and-decisions) - [PSV notices and proceedings](https://www.gov.uk/government/collections/traffic-commissioner-notices-and-proceedings) View all [vehicle operator licence services and information](https://www.gov.uk/transport/vehicle-operator-licences). ## History of VOSA VOSA was an executive agency, sponsored by the [Department for Transport](https://www.gov.uk/government/organisations/department-for-transport). It existed from 3 April 2003 to 31 March 2014. VOSA merged with the Driving Standards Agency (DSA) to create DVSA. *[VOSA]: Vehicle and Operator Services Agency *[DVSA]: Driver and Vehicle Standards Agency

The Vehicle and Operator Services Agency (VOSA) closed on 31 March 2014. It has been replaced by the Driver and Vehicle Standards Agency (DVSA). This is the information about VOSA that was published at the point that it closed. It is no longer current.


We are responsible for:

  • conducting annual testing of lorries, buses and trailers through authorised testing facilities (ATFs) and goods vehicle testing stations (GVTS)

  • conducting routine and targeted checks on vehicles, drivers and operators ensuring compliance with road safety legislation and environmental standards

  • supervising the MOT scheme so that over 20,000 authorised garages carry out MOT tests to the correct standards

  • supporting the Traffic Commissioners with commercial vehicle licence applications allowing them to carry out their independent regulatory function

  • regulating, licensing and registration of local bus services

  • conducting post-collision investigations

  • monitoring products for manufacturing or design defects, highlighting safety concerns and monitoring safety recalls

  • providing a range of educational and advisory activities to promote road safety


In 2013 to 2014, our main priorities are to:

  • conduct 65% of lorry, bus and trailer annual tests at non-VOSA sites by March 2014

  • increase the take up of digital updating of operator licences to at least 75%

  • extend the digital test history service to bus and trailer operators by March 2014

  • improve the quality and consistency of vehicle testing by reducing the amount of MOT garages in the highest risk band by 24% by March 2014

  • cut carbon emissions from agency activities by 20% by 31 March 2014 compared to a 2009 to 2010 baseline

  • retain ‘customer service excellence’ accreditation for operator licensing and the Customer Service Centre by March 2014

Who we are

VOSA employs around 2,300 staff who work in locations around Great Britain.

Corporate information

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