Social media use

Ofsted's social media and moderation policy for its channels.

We regularly monitor messages we receive on Twitter @OfstedNews and respond to as many queries as we can between 9am and 5pm. We do not respond out of hours.

Unfortunately we cannot comment on the details of specific inspections.

Find out how to complain about Ofsted’s staff or service. Different procedures apply if you would like to complain about a school or childminder, or if you have concerns about other issues (eg child protection).

We reserve the right to take action, including blocking or reporting users, if their tweets:

  • contain abusive, obscene, indecent or offensive language, or link to obscene or offensive material
  • contain swear words or other sorts of profanity
  • are consistently unrelated to our work
  • contain abusive language towards individuals
  • constitute spam or promote or advertise products, unless these are for a relevant event, publication or similar
  • are designed to cause nuisance to the page administrator or other users
  • knowingly misrepresent Ofsted’s views or guidance

Inspection blog

We welcome comments on our blog, Developments in education inspection. Read our comments moderation policy.

Media enquiries

Please contact our press office if you’re a journalist.

Press office

Freedom of information (FOI)

Please contact us directly to make an FOI request.

FOI requests for Ofsted

Other ways of contacting us

General enquiries

Piccadilly Gate
Store Street

M1 2WD

The helpline is open Monday to Friday from 8.00am to 6.00pm.