About us

We investigate the handling of complaints about the judicial appointments process, and the handling of complaints involving judicial discipline or conduct.

Who we are

We are a team of 8, including the ombudsman, based in London.

Our responsibilities

Our responsibilities fall into 2 distinct categories.

For judicial appointment complaints, we are responsible for:

  • making suggestions to the Lord Chancellor and the Judicial Appointments Commission (JAC) on how to proceed when a complaint has been upheld
  • recommending changes to procedure in order to prevent the same issues from happening again
  • proposing that compensation be paid if we believe a complainant has suffered because of any maladministration (ie mismanagement)

For judicial conduct complaints, we are responsible for:

  • asking the Judicial Conduct Investigations Office, a tribunal president, or magistrates’ advisory committee to re-investigate a complaint where appropriate
  • asking disciplinary panels to examine complaints
  • recommending changes to procedure in order to prevent the same issue from happening again
  • proposing that compensation be paid if we believe that a complainant has suffered because of maladministration