Guidance

Judicial appointments: complain to the ombudsman

How to take your case to the ombudsman if you are not happy with the handling of your application for a judicial appointment.

The Judicial Appointments and Conduct Ombudsman can look into complaints about the appointment process for judges and tribunal members.

You can complain to the ombudsman if:

  • you are the candidate who applied for the post
  • you have already complained about the appointment process

In most cases, you have to complain to the Judicial Appointments Commission first, before you go to the ombudsman.

Make sure you write to the ombudsman within 28 days of getting the final decision about your original complaint.

How to complain to the ombudsman

Fill in the JACO appointment complaint form.

You can return this by email, or send it to:

Judicial Appointments and Conduct Ombudsman
9th Floor
The Tower
102 Petty France
London
SW1H 9AJ

headofoffice@jaco.gsi.gov.uk
Phone: 020 3334 2900
Fax: 020 3334 2913

After you complain to the ombudsman

The ombudsman will let you know within 5 working days if it can deal with your case.

They may ask you for more details.

You will get a letter or report at the end of the investigation with the ombudsman’s decision.

What the ombudsman can decide

The ombudsman can uphold or dismiss your complaint.

If your complaint is upheld, the ombudsman can recommend:

  • compensation for any loss you have suffered
  • changes to the appointment process
  • other steps to solve your complaint

The ombudsman’s decision is final, and you cannot appeal against it.

Published 27 June 2014