Air Passenger Duty

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Email

HMRC will only email you with confidential information if you’ve given them your written agreement they can do so.

Phone

General and Occasional Operator Scheme enquiries

  • Telephone: 03000 533 575

Aircraft operators can call HMRC for help with:

  • general enquiries
  • questions about the Occasional Operator Scheme

Find out about call charges

Opening times:

8am to 4pm, Monday to Friday

Payment and registration change enquiries

  • Telephone: 03000 592 688
  • Outside UK: 44 (0) 3000 592 688
  • Fax: 03000 594 273

Aircraft operators can call HMRC for help with:

  • payment enquiries
  • questions about changing APD registration details

Find out about call charges

Opening times:

8am to 5pm, Monday to Friday

Post

Aircraft operators can write to HMRC for help with general enquiries, including the Occasional Operator Scheme and giving quarterly information to HMRC about long haul flights from Northern Ireland.

HM Revenue and Customs - Central Assurance Team (CAT)
1 Park Road
Uxbridge
UB8 1RW
United Kingdom

Write to HMRC for help with queries about payments and changes to your registration details.

For payments and sending your returns by post, follow the instructions at pay Air Passenger Duty.

HM Revenue and Customs - Central Collection Unit (APD)
Alexander House
21 Victoria Avenue
Southend-On-Sea
SS9 1AS
United Kingdom

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