Personal information charter

The standards you can expect from the FCO when we ask for and hold your personal information.

We keep and use information in line with the Data Protection Act 1998. We may release information to other UK government departments and public authorities in accordance with relevant exemptions.

Our personal information charter contains the standards you can expect when we ask for, or hold, your personal information. It also covers what we ask of you, to help us keep information up to date. When the Foreign and Commonwealth Office (FCO) asks you for personal data, we promise to:

  • make sure you know why we need it
  • only ask for personal data proportionate to what we need
  • protect the information and make sure nobody has access to it who shouldn’t
  • only share it with other organisations when it is lawful to do so
  • make sure we don’t keep the information longer than necessary
  • not make your personal data available for commercial use without your permission

In return, we ask you to:

  • give us accurate information
  • tell us as soon as possible if there are any changes, such as a new address

When giving your data to the FCO, you can ask for more information about:

  • how to find out what information we hold about you and how to ask us to correct any mistakes
  • agreements that we have with other organisations for sharing information
  • our instructions to staff on how to collect, use and delete your personal data
  • how we check the personal data we hold is accurate and up to date
  • how to make a complaint

For more information, please contact Knowledge Management Department.

Data protection

In abiding by these commitments we will keep to the law, including the Data Protection Act 1998 and the Freedom of Information Act 2000. For independent advice about data protection, privacy and data sharing issues, you can contact:

The Information Commissioner
Wycliffe House
Water Lane

Telephone: 0303 123 1113 or 01625 54 57 45 Fax: 01625 52 45 10

Privacy policy

Information about the security of your data and what we do with information that you disclose on this website is in the GOV.UK privacy policy.