Procurement at DFID

Details of our purchasing arrangements and information for those looking to become a supplier or contractor.

The DFID supplier portal a way for suppliers to register, bid and participate in contract opportunities that we advertise.

How to become a supplier

The DFID supplier portal is the way for suppliers to register, bid and participate in contract opportunities that we advertise.

To use the supplier portal you must register and complete a company profile. You will then be issued with a user name and password to allow secure access to the portal.

For full details on how to do this, refer to the DFID supplier portal frequently asked questions

Commercial vision

DFID's Commercial Vision (PDF, 381KB, 1 page) defines the aims of our organisation and sets out the steps we are taking to achieve this.

Contract opportunities

DFID is committed to giving suppliers easy access to tendering opportunities. Contracts Finder lets you search for information about contracts with the government and its agencies.

Beyond DFID, you can find export and contract opportunities with other aid agencies working in countries worldwide. UKTI through its Aid Funded Business service can help you UKTI also list hundreds of opportunities every month in more than 40 sectors worldwide. Register for updates at UKTI Business Opportunities Service.

Contracts awarded

Details of contracts we have awarded are available on:

Terms and Conditions

Please note that we may adjust these to suit the requirements of a specific procurement

New developments

Digital Principles for partners and suppliers

DFID expects all partners and suppliers who manage aid programmes with a digital element to adhere to the global Principles for Digital Development.

New bids should set out how the Principles will be put into practice. In DFID, digital is defined as any external-facing service provided through the internet or mobile to citizens, businesses, civil society or non-government organisations. This includes, but is not limited to information services, websites, transactional services, web applications and mobile apps.

These guidelines will help development practitioners integrate best practice (such as designing with the user) into technology-enabled programmes. They are intended to serve as guidance rather than edict, and to be updated and refined over time. All digital spend in DFID is reviewed by a panel of specialists before work commences.

Supplier Engagement

DFID held its third Annual Supplier Conference on Wednesday 14 October 2015 and the ‘Year of Innovation and Learning’ was at the core of the sessions throughout the day. This was our biggest Annual Supplier Conference to date, with nearly 100 organisations of varying sizes represented on the day. Read the 2015: Annual Supplier Conference report (PDF, 671KB, 18 pages) here.

Read reports from previous conferences:

We are currently in the process of organising the 2016 Annual Supplier Conference. More information on DFID’s Annual Supplier Conference 2016 (PDF, 364KB, 1 page) .

Guidance on Bidding for DFID Tenders

Outline guidance and tips for tendering (PDF, 124KB, 5 pages) for DFID requirements. DFID is required to comply with EU Public Procurement Regulations.

Working with developing countries can support growth and help to reduce poverty but can also be risky for companies and others not familiar with the country. UKTI provides information on the risks of doing business overseas.

Multilateral organisations like the World Bank offer advice on doing business overseas and International Finance Corporation compile indexes on the business climate in developing countries.

DFID’s network of 28 country offices, predominantly in Africa and South Asia, may also be able to help. The teams there have knowledge of local market conditions and investment opportunities and many will also have contacts with private sector organisations (e.g. local chambers of commerce) and potential suppliers or other businesses seeking joint ventures.

Businesses and others investing overseas need to conform to local laws, and should respect internationally agreed principles on good corporate behavior, including on human rights, transparency and sustainability.

The United Nations set out the key principles to working in poorer countries and offer voluntary codes and standards that business and others can sign-up to. Many not-for-profit organisations offer advice on responsible business including the Rainforest Alliance, Fairtrade and Non-Government Organisations, such as Oxfam.

Improving opportunities for small and medium enterprises

DFID is fully committed to supporting small and medium sized enterprises (SME’s) and to contributing to the Governments targets. The SMEs action plan (PDF, 539KB, 11 pages) outlines how DFID has and will continue to support the Government’s SME agenda.

DFID continues to focus on the long term government strategy to increase the SME supply base and to ensure inclusivity for organisations that have traditionally found routes to accessing work prohibitive for a variety of reasons. We have a strong reliance on the expertise held within supply chains and aim to improve the opportunities for small organisations to work closely with us and to truly understand our needs and requirements particularly given our programmes need to increasingly adapt.

Partnering with DFID

Supporting inclusive growth is a key part of helping countries to develop and graduate from aid. DFID spends nearly £1bn a year on wealth creation programmes in poor countries, many of these are open to participation from business based anywhere in the world.

These programmes include financing through grants, loans and other financial instruments and cover activities ranging from infrastructure to water, to agricultural development and to innovation. Awards are made on a competitive basis. You can find out more at International development funding.

Another opportunity to partner to promote development outcomes could come from working with CDC, the UK’s Development Finance Institution. CDC support building businesses to help create jobs and drive prosperity, and are actively looking for new investment opportunities.

Working with Other Government Departments

DFID works closely with other UK government department so as not to duplicate efforts. The FCO and BIS also provide help through their services to business:

If you have specific questions relating to your business you can call the Business Support help-line on 0300 456 3565, where trained advisors will be able to assist you with your enquiry. You can also now access this support through Facebook.

Please tell us how useful this information is. Give use your feedback on businessfeedback@dfid.gov.uk.

Our procurement policies and initiatives

DFID’s Statement of priorities and expectations for suppliers explains our expectations of all suppliers who work with us to manage our programmes. Suppliers are required to set out, in writing, exactly how they will make sure they can realise their commitments.

It is of great importance to DFID that we maintain public support for the way that we use the aid budget. We work with a large number of International Development organisations to deliver our development goals and we recognise the need to maintain healthy business relationships. The statement sets out our expectations of suppliers for the 4 key areas of:

  • transparency compliance
  • tax compliance
  • engagement of supply chain partners
  • fair and reasonable rewards and profits.

Transparency

As part of the government’s commitment to greater transparency, we publish the following on Contracts Finder:

  • all new central government ICT contracts over the value of £10,000
  • all new central government tender documents for contracts over £10,000 (this information is available to the public free of charge)
  • new items of central government spending over £500

Suppliers bidding for public sector contracts should be aware that if you are awarded a new government contract, information about the contract will be published. In some cases we’ll make limited redactions before the information is published, or we may not publish the details at all. If this happens, it is to comply with existing law and for the protection of national security.

Duty of Care

We have a Duty of Care policy for suppliers working in dangerous environments. See the Duty of care: suppliers information note (PDF, 126KB, 5 pages)

Bribery Act 2010 – supplier responsibilities

Suppliers should be aware of their responsibilities under the Bribery Act 2010. Please read and are compliant with the guidance when considering providing services to us.

Corporate Social and Environmental Responsibility

DFID will strive to purchase goods and services which are:

  • produced and delivered under conditions that do not involve abuse or exploitation
  • have the least negative impact on the environment

For full details of the policy see the corporate social and environmental responsibility information note (PDF, 165KB, 5 pages)

DFID Branding

Partners that receive funding from DFID must follow the UK Aid Branding Guidance on their development and humanitarian programmes to be transparent and acknowledge they are funded by UK Tax Payers. It is a simple way of giving visibility to work funded by the UK to beneficiaries, the International Development Community, the media and the UK Tax Payer.

Security policy for contractors, consultants and suppliers

This specifies the requirements that must be met by contractors in the handling, management, storage and processing of information belonging to DFID or its partners. See the DFID Security policy for contractors, consultants and suppliers information note and Central Government Guidelines

Promoting Tax Compliance and Procurement – Guidance to Suppliers

Any supplier bidding for central government above-threshold contracts advertised in OJEU and to which EU procurement rules apply will be required to make a declaration regarding their tax compliance at the selection stage of the procurement procedure. Promoting tax compliance and procurement guidance (PDF, 300KB, 5 pages) provides details as per Procurement Policy Note 03/13 14 February 2013.

Prompt Payment to DFID suppliers

All central government departments are required to pay 80% of undisputed invoices within 5 days. Suppliers need to be aware of the correct procedures involved to achieve this.

As part of the UK Governments 2016 mandatory e-invoicing initiative, DFID has moved to electronic receipt of general invoices. For further information, see Supplier Frequently Asked Questions (PDF, 259KB, 2 pages) for further information.

Suppliers must send invoices directly to:

Accounts Payable Section
DFID Financial Management Group

e-invoicing@dfid.gov.uk

Prompt Payment statistics

DFID payment performance: percentage of invoices paid within 5 and 30 days.

Prompt payment to sub-contractors

Where suppliers use sub-contractors for the performance of their contract with DFID, these suppliers are now required to pay the sub-contractor invoices within 30 days.

Complaints

We aim to use fair, open and transparent contracting practices and protection for all parties. If you have any complaints with our procurement process, contact the member of staff who handled the initial enquiry with a clear description of your complaint. If you are not satisfied with the response you receive, then you can contact the Public Enquiry Point team who will pass on your complaint to the appropriate Head of Department for further investigation:

Email: enquiry@dfid.gov.uk

Telephone (UK only): 0300 200 3343

Telephone (from outside UK): +44 (0) 1355 84 3132

If your complaint remains unresolved, contact Cabinet Office’s Supplier Feedback Service.