About us

The Civil Service helps the government of the day develop and implement its policies as effectively as possible.

The Civil Service provides services directly to people all over the country, including:

  • paying benefits and pensions
  • running employment services
  • running prisons
  • issuing driving licences

We also have staff working on policy development and implementation, including analysts, project managers, lawyers and economists.

Who we are

We’re politically impartial and independent of government and work in central government departments, agencies, and non-departmental government bodies (NDPBs). The Civil Service does not include government ministers (who are politically appointed), members of the British Armed Forces, the police, officers of local government or NDPBs of the Houses of Parliament, employees of the National Health Service (NHS), or staff of the Royal Household.

We’re co-ordinated and managed by the Prime Minister, in his role as Minister for the Civil Service. The most senior civil servant in a department is a permanent secretary.

As we’re accountable to the public we need to meet the highest possible standards in all that we do. We aim to have:

  • integrity - putting the obligations of public service above personal interests
  • honesty - being truthful and open
  • objectivity - basing advice and decisions on rigorous analysis of the evidence
  • impartiality - acting solely according to the merits of the case and serving governments of different political parties equally well

In order to make best practice the standard we are currently undergoing a period of change. This will make our service more skilled, less bureaucratic and more unified.

Equality and diversity

We publish our equality and diversity statistics as part of Civil Service headline workforce information. Click here for more information about our equality and diversity policy and how we monitor equality and diversity.

Functional model

To create a more skilled and unified organisation to transform services and achieve significant savings for the taxpayer, we are developing 10 specialist areas of expertise. These cross-government functions provide professional services and support to departments.

The Functional Model sets out how the Civil Service will be structured. You can read more about it on John Manzoni’s blog

They are:


The Civil Service is made up of 25 professions. Each profession has developed its own competency framework, which supports the wider civil service framework.

The Civil Service is made up of a wide range of professional roles – from communicators and engineers, to procurement managers and lawyers. There are currently 28 recognised professions, each led by a head of profession:

In most cases membership of professions is open to anyone working in government departments, agencies or non departmental public bodies. Some professions also permit membership to professionals outside of government, such as the wider public sector. In general they:

  • provide a governance structure
  • raise standards
  • provide career development opportunities
  • promote collaboration

Civil Service People Survey

The Civil Service People Survey Hub brings together all Civil Service People Survey reports, data, case studies and blog posts. The People Survey runs annually in over 100 organisations.

Corporate information

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