The NHS Performance Framework 2012/13 update to patient experience annex B
The patient experience annex (annex B) changes are to inform the NHS of the thresholds against which their data will be measured, based on averages…
The patient experience annex (annex B) changes are to inform the NHS of the thresholds against which their data will be measured, based on averages calculated from the 2011/12 CQC Inpatient Survey.
Additional alerts will be sent out to strategic health authority performance leads and on the UNIFY website to inform the NHS of the change.