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Shakhtar Donetsk vs Manchester United

This news article was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Advice for fans travelling to Ukraine for the Shakhtar Donetsk vs Manchester United on 2 October 2013

Date: 2 October 2103

Venue: Donbass Arena Stadium, 189 Chelyuskintsev Street, Donetsk, Ukraine

Kick off time: 21:45 (local time)

As well as this advice, check out our travel advice for Ukraine

Passports and visas

  • You don’t need a visa to travel to Ukraine for less than 3 months, but your passport should be valid for the duration of your stay
  • Your European Health Insurance Card (EHIC) is not valid in Ukraine, so travel insurance is essential, even if you’re only going for one night - it could save you a lot of money if you get into difficulties
  • You should carry your original passport with you for identification purposes
  • Ensure your passport is kept safely and keep a photocopy separately from the original document, as this will help speed up the replacement process if needed
  • Ensure that next of kin details are kept up to date
  • If you lose your passport you will need to obtain a police report and apply for Emergency Travel Document (ETD) at the Consular Section of the British Embassy in Kyiv. The fee for ETD is £ 95 (1283 UAH) payable in cash in local currency

Getting to the stadium

  • The Donbass Arena stadium is located in the central part of Donetsk. Detailed information on how to get there is provided at the club website
  • There is no metro in Donetsk. The best way to travel around the city is to take a bus, a trolley-bus, a marshrutka (a fixed-route taxi van) and a tram

At the match

  • The away fans’ entrance to the stadium is Gate D in North Zone
  • We recommend that you arrive early for the match
  • There will be ticket checks and body searches at the entrance to the turnstiles
  • Opening times of gates is two hours before kick off
  • Ground regulations and the list of prohibited items can be found on Donbass Arena website
  • The stadium is cash-free. You will need to buy a DA Money card from the ticket office or a promoter in the stadium, top it up and use for purchasing food and branded items
  • It is recommended that you purchase between 50 and 100 Ukrainian Hryvnia (UAH) worth of credits - £1 is equivalent to 13 UAH
  • Visiting supporters will be kept behind for around 20 minutes after the match to allow the home fans to disperse


  • As in any other city beware of pickpockets and bag snatchers in crowded areas and tourist spots
  • Only carry what you need and leave spare cash and valuables in hotel safety deposits
  • Be wary of accepting drinks in bars from strangers or people you’ve just met in case they have been spiked
  • Don’t smoke and drink alcohol in public places
  • Don’t get involved with drugs - the penalties are severe
  • Drink or use only boiled or bottled water

British Embassy address and telephone numbers

British Embassy Kyiv
9, Desyatynna St.
Kyiv, 01901, Ukraine

Tel: +380 44 490 3660


UK in Ukraine

Emergency services numbers

101 – Fire

102 – Police

103 – Ambulance

112 – Emergency

Further information

Shakhtar Donetsk FC

Donbass Arena Stadium

Manchester United FC

Thomas Cook Sport