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Shakhtar Donetsk vs Manchester United

Advice for fans travelling to Ukraine for the Shakhtar Donetsk vs Manchester United on 2 October 2013

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Ukraine Stadium

Date: 2 October 2103

Venue: Donbass Arena Stadium, 189 Chelyuskintsev Street, Donetsk, Ukraine

Kick off time: 21:45 (local time)

As well as this advice, check out our travel advice for Ukraine

Passports and visas

  • You don’t need a visa to travel to Ukraine for less than 3 months, but your passport should be valid for the duration of your stay
  • Your European Health Insurance Card (EHIC) is not valid in Ukraine, so travel insurance is essential, even if you’re only going for one night - it could save you a lot of money if you get into difficulties
  • You should carry your original passport with you for identification purposes
  • Ensure your passport is kept safely and keep a photocopy separately from the original document, as this will help speed up the replacement process if needed
  • Ensure that next of kin details are kept up to date
  • If you lose your passport you will need to obtain a police report and apply for Emergency Travel Document (ETD) at the Consular Section of the British Embassy in Kyiv. The fee for ETD is £ 95 (1283 UAH) payable in cash in local currency

Getting to the stadium

  • The Donbass Arena stadium is located in the central part of Donetsk. Detailed information on how to get there is provided at the club website
  • There is no metro in Donetsk. The best way to travel around the city is to take a bus, a trolley-bus, a marshrutka (a fixed-route taxi van) and a tram

At the match

  • The away fans’ entrance to the stadium is Gate D in North Zone
  • We recommend that you arrive early for the match
  • There will be ticket checks and body searches at the entrance to the turnstiles
  • Opening times of gates is two hours before kick off
  • Ground regulations and the list of prohibited items can be found on Donbass Arena website
  • The stadium is cash-free. You will need to buy a DA Money card from the ticket office or a promoter in the stadium, top it up and use for purchasing food and branded items
  • It is recommended that you purchase between 50 and 100 Ukrainian Hryvnia (UAH) worth of credits - £1 is equivalent to 13 UAH
  • Visiting supporters will be kept behind for around 20 minutes after the match to allow the home fans to disperse


  • As in any other city beware of pickpockets and bag snatchers in crowded areas and tourist spots
  • Only carry what you need and leave spare cash and valuables in hotel safety deposits
  • Be wary of accepting drinks in bars from strangers or people you’ve just met in case they have been spiked
  • Don’t smoke and drink alcohol in public places
  • Don’t get involved with drugs - the penalties are severe
  • Drink or use only boiled or bottled water

British Embassy address and telephone numbers

British Embassy Kyiv
9, Desyatynna St.
Kyiv, 01901, Ukraine

Tel: +380 44 490 3660


UK in Ukraine

Emergency services numbers

101 – Fire

102 – Police

103 – Ambulance

112 – Emergency

Further information

Shakhtar Donetsk FC

Donbass Arena Stadium

Manchester United FC

Thomas Cook Sport

Published 26 September 2013