Press release

Providers announced for online identity scheme

Successful providers chosen to design and deliver a secure online identity registration service.

The Post Office, Cassidian, Digidentity, Experian, Ingeus, Mydex, and Verizon are the successful providers chosen to design and deliver a secure online identity registration service for the Department for Work and Pensions.

The identity registration service will enable benefit claimants to choose who will validate their identity by automatically checking their authenticity with the provider before processing online benefit claims.

The Minister for Welfare Reform Lord Freud said:

We are working with cyber security experts to ensure we are clear about the threats to the online process and we are confident that the providers announced today will offer an effective, safe and free to use identity service for future online benefit claims.

As well as offering a safe and secure system, providers will be required to offer a simplified registration process, minimise the number of usernames and passwords a customer will need to remember and reduce the costs incurred across Government for the management of Identity Assurance.

The online Identity Assurance model will be incorporated into Universal Credit as it’s developed and rolled-out. Over time Identity Assurance will become available to all UK citizens who need to access online public services.

Notes to Editors:

  1. On 28 February 2012, the DWP issued an Official Journal European (OJEU) advertisement to provide identity assurance services for Universal Credit customers.

  2. In May 2012 DWP issued an invitation to tender to 44 suppliers.

  3. The value of the 18-month framework contracts is £25m.

  4. The Identity Assurance programme is a Government-wide initiative led by the Cabinet Office which will in time be available to all UK citizens who need to access online public services.

  5. Universal Credit will be the first programme to use the cross-government Identity Assurance solution.

  6. Universal Credit, which will go live nationally in October 2013, replaces the current complicated paper based benefits payment system we have now with a new online application that meets the needs of claimants and employers in today’s digital world.

  7. One further provider is expected to sign up in the next few weeks - completing the eight chosen to design and deliver a secure online IDA service for Universal Credit.

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