Press release

Next stage of Universal Credit rollout begins

Universal Credit will be in three-quarters of all jobcentres by Christmas, as the next phase of the national rollout begins today.


This comes as new figures show over 110,000 people are now receiving Universal Credit, with over 5,500 new claims every week on average. Almost 35,000 people on Universal Credit are already in work and benefitting from the flexibility offered by the combined in and out of work payment.

From today, 25 jobcentres from Durham to Wales, covering 12 local authority areas across the UK will begin to take new claims from single unemployed jobseekers.

With the new benefit arriving at 170 more jobcentres over the next 3 months, by spring next year, Universal Credit will be available across the country.

Work and Pensions Secretary, Iain Duncan Smith said:

Our one nation government is acting in the interests of the whole country, moving us to a higher wage, lower tax and lower welfare society by reforming the benefit system to ensure people are better off in work.

Universal Credit is revolutionising the way the benefit system works because it not only supports people to find a job, it also goes on to help them increase their earnings.

Already we have seen a remarkable positive change, with claimants finding a job faster, staying in work for longer, and – crucially – earning more.

Universal Credit is a revolutionary new benefit that simplifies the welfare system, better incentivises jobseekers and ensures they are better off in work. The new system shifts focus away from the number of hours a person works to the amount they earn, ending the 16 hour rule.

Eventually replacing 6 existing benefits with one monthly payment, Universal Credit will, for the first time, combine in and out of work benefits.

The latest research shows that jobseekers on Universal Credit find work faster, stay in jobs for longer, and double the time they look for work when compared to those on Jobseeker’s Allowance.

Once fully rolled out, Universal Credit will save taxpayers over £2.6 billion each year in reduced fraud and error. With access to HM Revenue & Customs’ real time earnings data, benefit payments can now be calculated exactly, and adjusted automatically to eliminate overpayments and ensure people receive the correct level of support both in and out of work.

More information

Universal Credit is now available in more than 50% of all jobcentres (384), including all of the north-west, where it is available to couples and families too.

Universal Credit will eventually replace:

  • Jobseeker’s Allowance
  • Income Support
  • Employment and Support Allowance
  • Working Tax Credit
  • Child Tax Credit
  • Housing Benefit

Universal Credit is paid monthly, mirroring the way most people are paid in work.

In February 2015, we published a progress report – Universal Credit at work: spring 2015.

To help people find work quicker, our work coaches and recruiters have teamed up to create the Daily Jobseeker – an online resource with tips and advice on how claimants can land their perfect job.

We’ve also published official statistics showing the latest number of claims to Universal Credit.

New areas from 21 September 2015

On 21 September, Universal Credit became available to all new single claimants in:

  • Abergavenny
  • Amlwch
  • Andover
  • Bishop Auckland
  • Borehamwood
  • Caldicot
  • Chepstow
  • Chester-le-Street
  • Consett
  • Crawley
  • Crook
  • Durham
  • Haywards Heath
  • Hemel Hempstead
  • Holyhead
  • Horsham
  • Llangefni
  • Merthyr Tydfil
  • Newton Aycliffe
  • Peterlee
  • Reading
  • Seaham
  • Spennymoor
  • Stanley
  • Winchester

Detailed information on how to claim Universal Credit is available at

Contact Press Office

Media enquiries for this press release – 0203 267 5162

Press Office

Caxton House
Tothill Street


Follow DWP on:

Published 21 September 2015
Last updated 23 September 2015 + show all updates
  1. Changed "24 jobcentres" to "25 jobcentres" and added "Amlwch" to the list.
  2. First published.