News story

New Smart Working Code of Practice announced

BSI, the business standards company, working with the Cabinet Office, has today announced a new code of practice on Smart Working.

BSI, the business standards company, working with the Cabinet Office, has today announced a new code of practice on Smart Working, BSI Publicly Available Specification (PAS3000).

The Smart Working Code of Practice will support organisations in implementing smart working principles. The Cabinet Office sponsors it on behalf of the Smart Working Charter Steering Group of industry, academia, institutions and other public sector bodies.

For the first time, the code brings together best practice from across the world and across disciplines. It will enable organisations to move from principles to standards and benchmark themselves against high performers in smart working.

Smart working principles acknowledge that technology and flexible working patterns are changing the way we work for the better. They are creating modern workplaces that support more flexibility and collaboration to give staff a better work/life balance. This, in turn, results in greater productivity and efficiencies for the employer.

Today we are also announcing the second annual The Way We Work (TW3) Awards, a Civil Service programme recognising teams across government that have created smarter ways of working.

The awards shortlist includes:

  • major UK wide programmes eg the Ministry of Justice creating 24 commuter hubs to reduce the need and expense of lengthy journeys and truly supporting work/life balance
  • smaller specialist initiatives eg the Foreign and Commonwealth Office ensuring specialist staff, such as language translators, could work from home securely instead of travelling into London

Smart working has become more common in recent years across the private and public sectors. It can play an important part in meeting the challenge of doing more with less. New technologies support smart working by enabling more mobility of work, and legislation is encouraging flexible working and new trends in workplace design.

The code of practice is intended for use by the public, private and not-for-profit sectors and organisations of all sizes. Leaders and managers in employing organisations and people who implement smart working programmes will find it particularly useful.

John Manzoni, Chief Executive of the Civil Service and Permanent Secretary of the Cabinet Office said:

I have been impressed and inspired by what has been achieved so far across the Civil Service, and the TW3 Awards helps to recognise and celebrate smart working programmes across government.

The new standard developed by BSI and Cabinet Office will establish good practice across a range of disciplines for the first time and will help to turn smart working from an art into a science.

Scott Steedman, Director of Standards at BSI said:

In the competitive business environment, more and more organisations are realising the importance of unlocking their full potential. Smart working provides opportunities for greater flexibility and mobility through new technologies and concepts in workplace design, it means a further step on that journey. Smart working is about harnessing the potential of flexible working in a strategic way, to deliver benefits both for the business and for employees. Employing effective practices is a key goal for all businesses, and smart working is not restricted to one sector, it is applicable to all businesses regardless of size or sector.

The code has been developed through a consensus-based approach with input from organisations including: Agile Future Forum, Cabinet Office, CIPD, Department of Health, Henley Business School, Local Government Association, Microsoft, Ministry of Justice, Morys and Company, UCL Bartlett Faculty of the Built Environment and AMA Alexi Marmot Associates Ltd, Vodafone and Working Families.