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Join the HMRC user panel and help improve GOV.UK

Help shape our online services by joining the HM Revenue and Customs (HMRC) user panel and sharing your ideas.


HMRC needs your help to improve our online services and GOV.UK content.

If you’d like to get involved, you can join the HMRC user panel to test our services and give your feedback.

You’ll need to answer a few simple questions about yourself, which should take around 5 minutes. You don’t need to be good with computers or the internet to join.

You can take part in the research sessions in person or online, and can always say no to a user panel invitation. You can also leave the panel at any time.

How your information will be used

HMRC will use the information you provide during the user panel research sessions to:

  • improve our existing services
  • develop new services

The information you give will be fully confidential and stored securely under HMRC’s personal information charter.

Published 18 August 2017