Press release

General Practice Patient Survey Aggregated results for January to March 2012 and July to September 2012

This news article was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Ipsos-MORI publishes latest results of the GP Patient Survey.

Today, Ipsos-MORI has published the latest results of the GP Patient Survey, which they are carrying out on behalf of the Department of Health. The results are aggregated from the second wave of the 2011-12 GP Patient Survey and the first wave of the 2012-13 GP Patient Survey, conducted during January to March and July to September 2012.

Headline results are:

GP Services:

-        87.6% of patients rate their overall experience of their GP practice as good. This is 0.7 percentage points lower than the aggregated 2011-12 results.

-        77.8% of patients rate their overall experience of making an appointment as good. This is 1.3 percentage points lower than the aggregated 2011-12 results.

-        92.8% of patients have a level of confidence and trust in the last GP they saw. This is 0.2 percentage points lower than the aggregated 2011-12 results.

-        80.5% of patients are satisfied with their surgery opening hours. This is 0.5 percentage points lower than the aggregated 2011-12 results.

Managing Your Health

  • 64.1% of people with a long-standing health condition feel they have enough support from local services to help them manage their condition. This shows no change since the aggregated 2011-12 results.
  • 92.7% of people with a long-standing health condition feel they are confident that they can manage their own health. This is 0.2 percentage points lower than the aggregated 2011-12 results.
  • 89.5% of patients with a long-standing health condition rate their overall experience of their GP surgery as good. This is 0.7 percentage points lower than the aggregated 2011-12 results.

Your State of **Health** Today

  • 66.5% of patients with a long-standing health condition reported at least some problems with pain/discomfort, compared to 26.3% of patients who do not report having a long-standing health condition.
  • 10% of respondents with a long-standing health condition reported severe problems or were unable to walk about. This compares against 0.3% for patients without a long-term condition.
  • 22.9% of respondents with a long-term condition said their activity on the day of the questionnaire had been limited due to illness or injury. For non-LTC patients, 9.2% of respondents said the same.Out-of-Hours GP services
  • 70.8% of patients describe their experience of out-of-hours GP services as good. This is a 0.1 percentage points lower than the aggregated 2011-12 results.
  • 81.8% of patients reported that they have a level of confidence and trust in Out-of-Hours clinicians. This shows no change since the aggregated 2011-12 results.

Full release is available from the GP Patient Survey Website

In addition, further analysis and comment on the NHS Dental Access results can be found on the Department of Health website.