News story

Civil news: updates to electronic handbook

Changes have been made to the civil finance electronic handbook to reflect current guidance.

Woman working on laptop

We have updated the civil finance electronic handbook which is used by our caseworkers when processing your claims.

What has changed?

We have revised the guidance as a result of:

  • transfer of court assessed claims to the LAA

  • changes in relation to payments on account

How to use the handbook

The civil finance electronic handbook contains our operational requirements and guidance.

It should be used together with the cost assessment guidance and also the relevant contracts.

Further information

Funding and costs assessment for civil and crime matters – to access the updated ‘civil finance electronic handbook’

Speedier payments on way for court assessed bills – news article on transfer of court assessed claims

Further changes to increase payments on account applications – news article on changes to POA rules

Published 13 August 2020