Making applications electronically for work under the Special Children Act (SCA) became mandatory on 1 February 2016.
New licensed work SCA paper applications received from this date, but not signed before 1 February 2016, will not be processed. Instead we will return them to you.
You can read our published article about this – link below.
We’d like to remind you of the support available:
- Customer Services: 0300 200 2020 – case enquiries
- Online Support: 0203 334 6664 – technical system enquiries
- Your contract manager – other enquiries
- CCMS Training website
- Quick Guides – on making an initial application
- Webex training sessions
What happens next?
The system becomes mandatory for all cases on 1 April 2016. So you should start using CCMS now for other types of cases, if you haven’t already done so.
We’re processing cases on CCMS faster than on paper as we move more staff to work on the growing amount of work you’re submitting electronically.
CCMS countdown to 1 February for Specialist Children Act cases
Training: CCMS website
CCMS website: quick guides
Webex training sessions – to book a session