News story

CICA telephone service update

Criminal Injuries Compensation Authority (CICA) telephone service will be closed for one day.

This news article was withdrawn on

This article explained the temporary closure of CICA’s phone lines for training purposes. The date for this has now passed.

CICA’s phone lines will be closed on Monday 25 August 2025 for staff training.

The service will reopen on Tuesday 26 August at 8:30am.

You can contact CICA and apply online while the service is closed.

Updates to this page

Published 8 August 2025