World news story

Changes to the UK Visa Application Process in Finland

Teleperformance Ltd. takes responsibility for accepting visa applications in Finland from 20 March

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Changes are being made to how you apply for a visa outside the UK

From 20 March 2014 UK Visas and Immigration’s new commercial partner Teleperformance Ltd will take over the running of UK’s Visa Application Centre in Helsinki.

The Visa Application Centre is located at:

Regus Helsinki Bulevardi 7 00120 Helsinki

In addition, UK Visas and Immigration is making the following changes to the visa service offered:

  • Public opening hours are between 09:00-13:00 every Thursday in March, May, August and October, and fortnightly at other times.

  • A user pay fee has been set at £59. This will be in addition to the visa fee and will be charged in Euros using the consular rate of exchange at the point of booking the appointment. It covers the cost of providing the application submission facilities.

  • The option of applying at the Visa Application Centre in Dusseldorf, open Monday to Friday, and where no User Pay fee is charged, remains.

  • A Priority Visa Service will also be available at a charge of £100. This will also be paid in Euros online after booking your appointment. The service allows you to have your visa application placed at the front of the queue by UK Visas & Immigration normally enabling a decision within 3-5 working days.

Further details on all of the services, including eligibility criteria, will be available on the website when you book your appointment.

UK Visas and Immigration will work closely with its Commercial Partners to ensure continuity of service during the transition period. If you need to make an urgent application and there are no appointments available, please contact one of the following numbers or use the link below to email your enquiry. These services are available in English only:

  • Tel. +358 9 425 98 646. You will be charged the equivalent of US$3 per minute in your local currency to make this call. Call charges on this number are billed to your credit card; charges are assessed in increments of 6 seconds, only when you are connected to an agent. You can only pay for the service (using a secure, automated system) with a credit or debit card with the Visa or MasterCard logo;

  • Tel. 0600 19051. There is a fee of €2,13 per minute to make this call which will be charged by your telephone service provider on your monthly bill; charges are assessed in increments of whole minutes from the moment you start the call to the end of the call; or

  • Click here to make an email enquiry.

Published 3 March 2014