World news story

Changes to passport services for British nationals

The British Government is making important changes to the passport service for British nationals living overseas.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Changes to passport services for British nationals
Changes to passport services for British nationals

From 10 December 2013, the application process will be centralised and British nationals in Cambodia should submit their passport application to Her Majesty’s Passport Office in the UK. Before 10 December 2013, British nationals living in Cambodia submitted passport applications to a regional processing hub in Hong Kong.

This important change follows reviews by the National Audit Office and is designed to achieve economies of scale, greater security and consistency in decision making. All British passports have enhanced sophisticated security features designed to reduce the likelihood of identity theft and passport fraud.

How to apply for a British passport overseas from 10 December 2013

From 10 December 2013, applicants will be required to send their applications to the Passport Customer Service Centre in Liverpool. All the information required to make an application will be found on the UK Government website at

Published 10 December 2013