This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
How the BBC operates.
The BBC is an independent body governed by the Royal Charter. The Royal Charter is the constitutional basis for the BBC. It:
Under the terms of the BBC’s Charter and Agreement:
You can contact the BBC Trust directly with any concerns about the BBC:
The BBC Trust Unit
180 Great Portland Street
London W1W 5QZ
Telephone: 03700 103 100
Don’t include personal or financial information like your National Insurance number or credit card details.