Consultation outcome

Transparency in care: visible ratings for health and care providers

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This consultation has concluded

Download the full outcome

Detail of outcome

We received a total of 80 responses to the consultation from NHS providers, independent sector providers and other stakeholders including professional bodies, local councils, members of the public and charitable groups.

The majority of responses welcomed proposals for providers to display their ratings. Many emphasised the importance in making information about the quality and safety of care provided available to service users and the public. A few responses suggested changes were needed to the regulations to make them clearer.

This is why the government has made changes to the draft regulations to ensure there is a legal requirement on providers to display the rating awarded by CQC.

The draft regulations have been laid in parliament for consideration before coming into force on 1 April 2015.

Original consultation


Seeks views on draft regulations to make it a requirement for health and care providers rated by CQC to display their performance ratings.

This consultation ran from

Consultation description

The Care Act 2014 will give the Care Quality Commission (CQC) the power to assess health and social care providers’ performance and give each a rating. These ratings are designed to improve transparency by providing service users and the public with a clear statement about the quality and safety of care provided. The ratings will also incentivise providers to improve services.

The government believes that these ratings should be on display in all locations that provide care to ensure that providers are transparent about their performance.

The purpose of this consultation is to seek views on the proposal to make it a legal requirement for providers to display the performance rating given to them by the CQC.

The consultation document includes draft regulations to show how the changes would work in practice.


Published 15 September 2014
Last updated 28 January 2015 + show all updates
  1. government response to this consultation
  2. First published.