Consultation outcome

Personal current accounts and banking services to SMEs

From:
Competition and Markets Authority
Published
18 July 2014
Last updated
6 November 2014 — See all updates
This consultation has concluded

Download the full outcome

PCAs and banking services to SMEs: final decision on market investigation reference

PDF, 763 KB, 65 pages

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Detail of outcome

The CMA has decided to make a market investigation reference in relation to personal current accounts and small and medium-sized enterprise (SME) banking. Further information can be found on the retail banking market investigation case page.

Feedback received

Responses to the consultation from consumers, businesses and other bodies

PDF, 427 KB, 28 pages

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Barclays Bank PLC

PDF, 315 KB, 26 pages

British Chambers of Commerce

PDF, 247 KB, 3 pages

Campaign for Community Banking Services

PDF, 408 KB, 8 pages

Citizens Advice Scotland

PDF, 339 KB, 9 pages

Clydesdale Bank

PDF, 1.38 MB, 5 pages

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Consumer Council for Northern Ireland

PDF, 1.07 MB, 13 pages

Credit Union Consultancy

PDF, 341 KB, 2 pages

EEF

PDF, 265 KB, 4 pages

Federation of Small Businesses

PDF, 292 KB, 11 pages

Financial Conduct Authority

PDF, 649 KB, 17 pages

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Financial Services Consumer Panel response

PDF, 102 KB, 2 pages

Financial Services Consumer Panel discussion paper

PDF, 610 KB, 9 pages

Forum of Private Business

PDF, 82.2 KB, 1 page

HSBC

PDF, 386 KB, 20 pages

Lloyds Banking Group covering letter

PDF, 1.65 MB, 5 pages

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Lloyds Banking Group annexes

PDF, 298 KB, 29 pages

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LNT Group

PDF, 387 KB, 4 pages

Metro Bank

PDF, 219 KB, 5 pages

Moneyfacts Group

PDF, 263 KB, 5 pages

National Pawnbrokers Association

PDF, 423 KB, 11 pages

Orwell Group

PDF, 4.68 MB, 5 pages

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Paragon Bank

PDF, 282 KB, 7 pages

Payment Systems Regulator

PDF, 249 KB, 2 pages

Positive Money

PDF, 434 KB, 11 pages

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Royal Bank of Scotland PLC

PDF, 321 KB, 8 pages

Santander UK plc

PDF, 280 KB, 9 pages

Tesco Bank

PDF, 301 KB, 4 pages

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TSB

PDF, 279 KB, 2 pages

Virgin Money

PDF, 2.36 MB, 9 pages

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Which?

PDF, 271 KB, 14 pages

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Yorkshire Building Society

PDF, 88.4 KB, 4 pages

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Detail of feedback received

The CMA received over 120 responses to this consultation. Copies of the consultation responses (excluding confidential information) are available from this page.

Original consultation

Summary

We are seeking views on the CMA’s provisional decision to make a market investigation reference in relation to PCAs and SME banking.

This consultation ran from
to

Consultation description

This consultation invited views on the Competition and Markets Authority’s (CMA) provisional decision to make a market investigation reference (MIR) in relation to the provision of personal current accounts (PCAs) and the provision of banking services to small and medium-sized enterprises (SMEs) in the UK.

The CMA’s 2 market studies on PCAs and SME banking are available on the retail banking sector market investigation case page.

Documents

PCAs and banking services to SMEs: provisional decision on MIR

PDF, 601 KB, 56 pages

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Published 18 July 2014
Last updated 6 November 2014 + show all updates

  1. Outcome of consultation and public responses published.

  2. Date announced for when the CMA will make an announcement regarding next steps following its consultation. The consultation responses and outcome will also be published on this date.

  3. Consultation responses and consultation outcome published.

  4. First published.

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