Consultation outcome

Nuisance calls consultation

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This consultation has concluded

Download the full outcome

Consultation Response Report

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DCMS response to Which? led Taskforce recommendations

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Detail of outcome

Proposal to lower the legal threshold for the Information Commissioner’s Office (ICO) in respect of the Privacy and Electronic Communication Regulations (PECR) 2003 to tackle nuisance calls and texts

Original consultation

Summary

Consultation on a proposal to lower the legal threshold for enforcement of nuisance calls and text messages

This consultation ran from
to

Consultation description

This consultation seeks views on lowering the legal threshold before firms responsible for nuisance calls and texts can be hit with fines of up to £500,000. The law currently requires the Information Commissioner’s Office (ICO) to prove a company caused ‘substantial damage or substantial distress’ by their conduct and the Government’s preferred option is to remove this threshold.

Documents

Nuisance calls consultation

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Published 25 October 2014