Consultation outcome

Land Registry: new service delivery company

This consultation was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This consultation has concluded

Download the full outcome

Detail of outcome

Due to the importance of the Land Registry in the effective operation of the UK property market, we’ve concluded that we need further consideration before changing Land Registry’s set-up. Thus, we haven’t made a decision on this occasion.

We continue to believe there could be benefits in creating an arm’s length service delivery company to modernise land registration in the UK, so will continue with policy development.

The response clarifies points on a range of issues including the effect of:

  • digitilisation on staff
  • data protection
  • Land Registry profits

Feedback received

Land Registry: new service delivery company - consultation responses (A to K)

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Land Registry: new service delivery company - consultation responses (L to Z)

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Detail of feedback received

We received 304 formal responses to the consultation, as well as views expressed through correspondence to the department and during the Westminster Hall Debate in Parliament on 25 February. They came from:

  • interested members of the public
  • members of the legal profession
  • Land Registry employees
  • international companies

The main topic was the valuable work of Land Registry and its staff. This was reflected in questions around the reason for change and any potential effect on staff.

Respondents also highlighted concerns about:

  • data protection
  • the profit motive of a delivery company
  • the separation of responsibilities

Original consultation

This consultation ran from 23 January 2014 9:30am to
20 March 2014 11:45pm

Summary

We’re asking for views on proposals to create a new company to take on service delivery functions from HM Land Registry.

Documents

Consultation description

We want to know your views on our proposals to create a new service delivery company to take over responsibility for processing land and property registration from HM Land Registry. We think the new company will serve the property market more effectively as it will have a greater flexibility to operate.

We propose to retain a separate Office of the Chief Land Registrar within government, which will mainly perform regulatory and fee-setting functions, to make sure customers’ interests continue to be protected.