Consultation outcome

Complaints about police and crime commissioners

This consultation has concluded

Download the full outcome

Summary of consultation responses and next steps

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Crynodeb o’r ymatebion i’r ymgynghoriad a’r camau nesaf

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email alternativeformats@homeoffice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail of outcome

We have reviewed and analysed responses to this consultation and can now publish these response and summarise our findings.

As a result of this consultation the government will:

  • take forward non-statutory guidance to clarify the definition of a complaint and the parameters of informal resolution

  • ensure that wider police approaches to dealing with unreasonable complainant conduct can be used in response to vexatious complaints made against PCCs

  • introduce the power of investigation for Police and Crime Panels in relation to non-serious complaints where possible

Original consultation

Summary

This consultation seeks views on the complaints process for police and crime panels when seeking to resolve non-serious (ie non-criminal) complaints made against a police and crime commissioner.

This consultation ran from
to

Consultation description

The government identifies the need to expand police and crime commissioners’ (PCCs) roles within the police complaints system. The government intends to bring forward legislation to enable PCCs to take on responsibility for important parts of the complaints system.

In tandem with the reform to police complaints, the government proposes making changes to the system for complaints made against a PCC, creating a more transparent and easily understood complaints system.

These changes would relate to non-serious complaints (ie non-criminal), and may require amendments to the Police Reform and Social Responsibility Act 2011, and the Elected Local Policing Bodies (Complaints and Misconduct) Regulations 2012.

Documents

Published 17 December 2015
Last updated 29 November 2017 + show all updates
  1. Outcome of consultation published.
  2. Minor format change.
  3. First published.