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Detail of outcome
We have reviewed and analysed responses to this consultation and can now publish these response and summarise our findings.
As a result of this consultation the government will:
take forward non-statutory guidance to clarify the definition of a complaint and the parameters of informal resolution
ensure that wider police approaches to dealing with unreasonable complainant conduct can be used in response to vexatious complaints made against PCCs
introduce the power of investigation for Police and Crime Panels in relation to non-serious complaints where possible
The government identifies the need to expand police and crime commissioners’ (PCCs) roles within the police complaints system. The government intends to bring forward legislation to enable PCCs to take on responsibility for important parts of the complaints system.
In tandem with the reform to police complaints, the government proposes making changes to the system for complaints made against a PCC, creating a more transparent and easily understood complaints system.
These changes would relate to non-serious complaints (ie non-criminal), and may require amendments to the Police Reform and Social Responsibility Act 2011, and the Elected Local Policing Bodies (Complaints and Misconduct) Regulations 2012.