All businesses importing, manufacturing or supplying consumer products have certain legal obligations. Background information on them is available on the Business Companion website.
Producers must be able to respond effectively if a problem with the safety of a consumer product is identified. One of the 8 main recommendations in the independent review of UK consumer product recalls published in February 2016 was that there should be an official trusted website on recalls for business and the public. A site providing links to significant sources of information on product recalls is available on GOV.UK.
The creation of the Working Group on Product Recalls and Safety was announced in October 2016 by the Consumer Minister, Margot James, bringing together experts in the fire services, trading standards, consumer groups and industry.