HS2 Independent Construction Commissioner
Seeking fair and independent resolution of complaints related to the construction of HS2.
The High Speed Two (HS2) Independent Construction Commissioner’s role is to provide independent decisions and mediate, between the project and individuals or bodies, in unresolved disputes about HS2 Phase One construction work.
How to make a complaint relating to HS2 construction work
If you are concerned about HS2 construction work or its impacts and would like to make a complaint, the first step is to contact the HS2 helpdesk.
HS2 helpdesk
High Speed Two (HS2) Ltd
Two Snowhill
Snow Hill Queensway
Birmingham
B4 6GA
The helpdesk team are unable to transfer calls internally to HS2 Ltd members of staff.
Construction Commissioner reports
Response to Construction Commissioner’s report
Related resources
The information papers here detail how the HS2 project will engage with people interested in Phase One (London to the West Midlands). In particular, Information paper G3 sets out information on the HS2 Independent Construction Commissioner.