Running a food business
Suppliers and traceability
This guide is also available in Welsh (Cymraeg).
Use a reputable supplier to make sure the products you buy have been stored, processed, handled and transported safely.
When food is delivered, check that:
- chilled and frozen food is cold enough
- the packaging is not damaged
- it is what you ordered
If you think food has not been handled safely or is poor quality, do not use it. Contact your supplier straight away.
You must keep traceability records to help track food through the supply chain. These allow for quick withdrawal or recall of unsafe food. Your records must include:
- the name and address of every supplier
- the name and address of every business you supply
- the type and quantity of products
- the dates of each transaction and delivery
Keep all records up to date and available for inspection at all times.