Skip to main content

VAT: reliefs for disabled and older people enquiries

Contact HMRC for information about VAT reliefs available for disabled and older people.

Online

Make an enquiry about VAT reliefs for older or disabled people
You’ll need to sign in to use this form. If you do not already have sign in details, you’ll be able to create them.

If HMRC needs to contact you about anything they’ll reply by email, phone or post.

Phone

Call HMRC for information about VAT reliefs available for disabled and older people.

Telephone: 0300 123 1073

Opening times: Monday to Friday, 8.30am to 5.30pm. Closed bank holidays.

Find out about call charges

Post

Write to HMRC for information about VAT reliefs available for disabled and older people.

You do not need to include a street name, city name or PO box when writing to this address.

Charities, Savings and International 2
HM Revenue and Customs
BX9 1BU
United Kingdom

Find out the address to use if you’re using a courier instead of Royal Mail.

Guidance

HMRC contacts

Updates to this page

Published 14 May 2025
Last updated 15 July 2026 Show all updates
  1. A new online form to ' Make an enquiry about VAT reliefs for older or disabled people' has been added and replaces the previous forms.

  2. First published.