Identity verification
Before you contact Companies House
If you’re a company director or a person with significant control (PSC)
You can read the guidance on:
After you’ve verified, you need to provide your personal code and date of birth for each of your roles and appointments. If these match the information Companies House holds for you, the public register will show that you’re verified.
You can:
- read our personal codes guidance for information on where to find it and when you’ll need it
- correct your date of birth
If you’re an agent
If you want to verify the identity of your clients for Companies House, you can register as an Authorised Corporate Service Provider (ACSP).
Help using GOV.UK One Login
You can find out more about:
Contact Companies House
If you still need help, you can contact Companies House using one of the following options.
Webchat
Use the webchat to get help with verifying your identity.
A digital assistant will help you at first. If you need more help, the webchat will connect you with a Companies House adviser.
Advisers are only available:
- Monday to Friday, 8:30am to 6pm (except public holidays)
You cannot make a payment or upload attachments through the webchat.
Phone
0303 1234 500
Relay UK (if you cannot hear or speak on the phone): 18001 then 0300 373 0995
Monday to Friday, 8:30am to 6pm
Find out about call charges
British Sign Language (BSL) video relay service
To use the BSL video relay service you must:
The video relay service uses a free plugin. You may need to change the security settings on your device to install this.
Post
Companies House main office
Crown Way
Cardiff
CF14 3UZ
United Kingdom
Your answers
- 1. What do you need to contact Companies House about?
- Identity verification
- Change 1. What do you need to contact Companies House about?