Identity verification
Before you contact Companies House
If you’re a company director or a person with significant control (PSC), you can find out more about verifying your identity for Companies House online.
You can also find out more about the types of photo ID you’ll need to prove your identity with GOV.UK One Login.
If you’re an agent and want to verify the identity of your clients for Companies House, you can register as an Authorised Corporate Service Provider (ACSP).
Help using One Login
You can find out more about getting help with GOV.UK One Login.
Contact Companies House
If you still need help, you can contact Companies House using one of the following options.
Webchat
Use the webchat to get help with verifying your identity.
A digital assistant will help you at first. If you need more help, the webchat will connect you with a Companies House adviser.
Advisers are only available:
- Monday to Friday, 8:30am to 6pm (except public holidays)
You cannot make a payment or upload attachments through the webchat.
Phone
0303 1234 500
Relay UK (if you cannot hear or speak on the phone): 18001 then 0300 373 0995
Monday to Friday, 8:30am to 6pm
Find out about call charges
British Sign Language (BSL) video relay service
To use the BSL video relay service you must:
The video relay service uses a free plugin. You may need to change the security settings on your device to install this.
Post
Companies House main office
Crown Way
Cardiff
CF14 3UZ
United Kingdom
Your answers
- 1. What do you need to contact Companies House about?
- Identity verification
- Change 1. What do you need to contact Companies House about?